The historic Greyfield Inn is seeking a dynamic and experienced Service and Beverage Director to lead our service staff (of 8 – 10) and manage all beverage operations. This individual will ensure an exceptional guest experience through top-tier service standards and innovative beverage offerings. The Service and Beverage Director will oversee staff training, vendor relationships, inventory management, and ensure compliance with health and safety standards. The S&B manager also serves as a point of contact for porters, maintenance, naturalists, and chefs. The hours are predominantly 12 noon to close every work day.
Position: Service and Beverage Director
Location: Cumberland Island, Georgia
Department: Service & Beverage
Reports to: General Manager
Key Responsibilities
- Beverage Program Management: Manage an innovative and profitable beverage program, including wine, beer, cocktails, and non-alcoholic beverages.
- Team Leadership: Hire, train, and manage service staff, fostering a culture of hospitality and excellence.
- Staff Scheduling: Handle all of the service staff scheduling, which is created bi-weekly, taking into account guest bookings, events, and staff vacation requests.
- Vendor Relations: Build and maintain strong relationships with beverage vendors to source quality products and negotiate pricing.
- Guest Service: Ensure that all service staff deliver exceptional guest experiences and adhere to service standards.
- Menu Development: Collaborate with the culinary team to pair beverages with menu offerings and create seasonal beverage menus.
- Compliance & Safety: Ensure all beverage operations are in compliance with local and national regulations (e.g., liquor licenses, health standards).
- Inventory & Cost Control: Monitor beverage inventory, control costs, and ensure accurate reporting on beverage sales.
- Event Coordination: Work with the guests to develop custom beverage packages for their private event and special occasions.
- Training & Development: Create and coordinate ongoing training programs for service staff on customer service, product knowledge, and proper beverage handling techniques.
Requirements
- Experience: 3+ years of experience in food and beverage management, with a focus on beverage operations and service standards.
- Education: Bachelor’s degree in Hospitality Management, Business, or a related field (preferred but not required).
- Skills:
- Strong leadership and team-building skills
- In-depth knowledge of wine, spirits, beer, and craft cocktails
- Excellent guest service skills and a passion for hospitality
Compensation Details
- Annual salary starts at $58,000, based on experience
- Health and dental insurance available after 60 days of employment
- Paid vacation after 12 months of employment
To Apply
Please submit your resume and cover letter to alexas@greyfieldinn.com
Our culinary program at Greyfield Inn is rooted in Southern tradition while being intangibly linked to coastal heritage. Guests are treated to three meals daily, including breakfast, a picnic lunch, and a three-course dinner. Our menus are influenced by the seasons and what is available in our on-site garden. During peak season, our organic culinary garden produces the majority of our produce and we choose to source humanely raised proteins. We strive to create a memorable culinary experience, respectful of the island’s culinary traditions and embedded in modern techniques.
Company Description
Greyfield Inn is located on Cumberland Island, the 19th century retreat of Thomas and Lucy Carnegie who built Greyfield in 1900. The home was converted to an inn in 1962 by Margaret’s daughter, Lucy R. Ferguson, and her family. The Carnegie family still oversees the Inn, which exudes the romance and luxury of a grand hotel with the hospitality and charm of a family home.
Cumberland Island offers 18-miles of nearly-isolated beachfront, 300-year-old live oaks draped with Spanish moss, crushed shell paths, and an abundance of wildlife untouched by the outside world. Greyfield Inn is the sole commercial establishment on Cumberland Island, giving guests an unprecedented opportunity to connect with nature at its most pristine. Greyfield Inn’s private setting boasts 200-acres of unspoiled land.
Breakfast, lunch, dinner, and snacks are included in our guests stay. Our 1.5-acre Greyfield Garden supplies a bounty of fresh vegetables, fruit, herbs, honey, and even fresh cut flowers, making each meal at Greyfield a truly authentic farm-to-table experience.
